![]() I was not told the 30 day notice was After the cancellation was signed. I said yes I know I am aware of this as I spoke to a gentleman several weeks prior to cancel and he told me about the 30 day notice. She said according to my cancellation form and contract that there is a 30 day notice that was need to complete. I said well no it was not drafted I cancelled. Well according to Erynn at the ********* ** location my cancellation was not processed as the next month was not drafted. I immediately called my bank to stop all drafts (as one should). I signed a cancellation at the ***************** location. One my account had been paused I figured there had got to be a way to cancel my membership some other way, but that was not the case. I understand it was on me for signing up, that is why I paid every monthly fee until my account was paused. I would like my balance to be waived and my membership to be canceled, I am not paying for something that I never got to use. I have not even stepped foot inside any facility other than ONE time. I have not utilized this gyms equipment or employees. Now I have an outstanding balance of $120 give or take, because of late fees. The only option was for me to come and cancel in person which was not a solution I was able to do. I sent emails and researched what to do online. While my account was paused I worked on a way to get my membership canceled because I no longer lived in the area, and nobody was of help to me. I was compliant and payed all of my monthly fees before pausing my account. I got a membership for this gym last year and I went to the gym ONE time before moving away.
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